Frequently Asked Questions — Designed2Attract 925 Sterling Silver Jewellery

1. Is your jewellery genuine 925 sterling silver?

Yes. Every Designed2Attract piece is certified 925 hallmark sterling silver (Hallmark ID: HM/C-8190599627). We don't outsource — all our jewellery is designed and crafted in-house at our own workshop, so you're buying directly from the makers, not a middleman.

2. How do I find my correct ring size?

Most of our rings are available in sizes 7 to 27 (US ring sizing). If you're unsure, measure a ring that already fits you well using a ruler (inner diameter in mm) and match it to our size chart, or wrap a strip of paper around your finger and measure the length. Still unsure? Message us before ordering — we're happy to help you pick the right size so there's no need for an exchange later.

3. How do I take care of my silver jewellery?

Keep your piece away from moisture, perfume, and harsh chemicals. Store it in the pouch provided when not in use, and polish gently with a soft cloth to maintain its shine. With basic care, your silver will stay lustrous for years — and it's backed by our 2-year warranty on polish and repair, so you're covered either way.

4. How long does shipping take?

Orders within India are typically dispatched within 1-2 business days and delivered in 4-7 business days. We also ship internationally to 30+ countries — delivery timelines vary by location and are shown at checkout.

5. Do you offer Cash on Delivery (COD)?

Yes, COD is available across India for a charge of ₹200 per order. Choose to pay online instead and get completely free shipping, with no COD charge.

6. What is your return and exchange policy?

We offer a 7-day easy exchange from the date of delivery if the piece doesn't fit or isn't what you expected. Items must be unused, in original condition, with tags and packaging intact.

7. How do I know my order is protected?

Every order comes with a certificate of authenticity and gift-ready packaging. Combined with our 2-year polish and repair warranty, you're buying with full confidence — no guesswork on quality.

8. Can I gift Designed2Attract jewellery?

Absolutely — every piece arrives in our signature royal blue gift packaging with a certificate of authenticity, ready to gift without any extra wrapping needed.

9. Do your rings come in adjustable sizes?

Select designs come in adjustable/free-size options, mentioned specifically on the product page. For fixed-size rings, refer to our size chart or reach out to us for guidance before ordering.

10. Why should I choose Designed2Attract over other silver jewellery brands?

Because we manufacture in-house — no middlemen, no markup for outsourced work. That means better quality control, more competitive pricing, and jewellery that's genuinely hallmark-certified 925 silver, backed by a 2-year warranty most brands don't offer.